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Chase Bank home loan services seem to be very traditionally oriented and clearly described. Chase Bank is a large company that offers many kinds of financial products, including home loans. Their loan options include fixed rates, adjustable rates, conventional loans, Home Affordable Refinance Program (HARP) loans, jumbo mortgages, FHA loans, and VA loans. Chase also offers what they call the DreaMaker mortgage if you meet the low–to–moderate income requirements. Chase also offers refinancing to lower monthly payments and home equity loans for cash.

Accessibility of Information

Chase’s website is very well arranged and organized. The site includes a very detailed information about each of the above loan options. There a several different digital tools created to make it easier to compare loan options. They also includes lots of information and descriptions to educate first time buyers, new customers and those who are unfamiliar with the loan process.


Chase also goes above and beyond as far as clarity goes. They explain clearly not just the APR but the amount of it that will be paid upfront. The Federal Truth in Lending law requires that all financial institutions disclose the APR when they advertise a rate. The APR is designed to present the actual cost of obtaining financing, by requiring that some, but not all, closing fees are included in the APR calculation. These fees in addition to the interest rate determine the estimated cost of financing over the full term of the loan. Since most people do not keep the mortgage for the entire loan term, it may be misleading to spread the effect of some of these upfront costs over the entire loan term.